• The lay-by period is for a maximum of 6 months.
  • A deposit of 20% of the total purchase value is required.
  • The minimum lay-by sale is R 1000.00.
  • The cancellation charge 10% of the total purchase price.
  • There are no returns or exchanges on lay-by items with the exception of faulty goods or in accordance with your legislated rights.
  • The customer or the store has the right to cancel a lay-buy.
  • If the customer cancels the lay-buy within three weeks they have the right to a refund of the payments made, less the cancellation charge.
  • If the store cancels the lay-by within three weeks the customer will be given seven days notice and will be entitled to a full refund of all payments made.
  • Customers will be contacted for all lay-buys that are not completed by the due date. After the due date the lay-buy will be cancelled and the customer will be given a refund for their payments made, less the cancellation charge.
  • The cancellation charge is applied to compensate the retailer's selling, storage and administration costs.
  • Any items placed on lay-buy cannot be altered until the lay-buy has been paid in full.
  • No items can be taken by the customer until the entire lay-buy has been paid in full.

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